Deletion is permanent. Your progress, display name,
virtual cash, and unlocked items are removed and cannot be restored.
Purchases cannot be transferred to another account.
HOW TO REQUEST DELETION
Email us and we will delete the account for you. Include your
friend code if you know it (it is shown on the Friends screen in the game); if you don't, include your display name and roughly when you last played, and we will help identify the account. You can also clear the data on your device at any time with Settings → Reset Profile.
Email a deletion request
What gets deleted
- Your anonymous player account and player ID (Unity Gaming Services)
- Display name, avatar, and profile data
- Game progress, virtual currency balances, and unlocked items
- Leaderboard entries and friends connections
What may be kept
- Records of purchases, where laws on accounting or fraud prevention require it
- Anonymised, aggregated statistics that no longer identify you
Timing
We action deletion requests within 30 days of receiving them, and email you to confirm
when it is done. If you change your mind before then, reply to your request and we will
stop it.