Deletion is permanent. Your progress, nickname,
virtual coins and gems, and unlocked items are removed and cannot be restored.
Purchases cannot be transferred to another account.
Option 1 — in the game
- Open Jamaican Ludi.
- Go to Settings → Account → Delete Account.
- Confirm. Your account and its data are scheduled for deletion.
Option 2 — without the game installed
Email us and we will delete the account for you. Include your
Player ID if you know it (it is shown in Settings and on the Friends
→ Add tab); if you don't, include your nickname and roughly when you last played, and
we will help identify the account.
Email a deletion request
What gets deleted
- Your anonymous player account and player ID (Unity Gaming Services)
- Nickname, avatar, and profile data
- Game progress, virtual currency balances, and unlocked items
- Leaderboard entries and friends connections
- Push-notification registration
What may be kept
- Records of purchases, where laws on accounting or fraud prevention require it
- Anonymised, aggregated statistics that no longer identify you
Timing
Deletion requests are actioned within 30 days. Signing back into the
game before the deletion completes may cancel the request by creating fresh account
activity — if you want the account gone, simply don't sign in again after requesting.